ABOUT US
At Call To Action, we focus on empowering the managed service industry with visionary frameworks for growing and scaling its systems, operations, and enterprise value.
OUR PROCESS
Step 1: We do not act out scripts or follow preset processes that won’t fit into your business objectives. We start by assessing your business to pinpoint challenges and critical areas that are fundamental to your success.
Step 2: We then develop actionable plans that take into account your vision for increasing your company’s value. This action plan will enable your company to gain clarity on how to navigate leadership, sales, service delivery, AI integration, and cybersecurity for improved profitability.
Step 3: We present our findings, recommendations, and strategies for implementing them successfully. We will work with you to ensure your team clearly understands the action plan and the implementation framework. This is how we transform good teams into industry leaders.
Meet The President
Dori Spade
Dori Spade is a 17-year veteran of the managed services (MSP) industry. Holding leadership positions in service delivery and General Management with three MSPs from 8 million to over 100 million, Dori has been responsible for MRR (monthly recurring revenue), NRR (non-recurring revenue), and profitability, as well as building successful teams and client retention. During her tenure, Dori has worked tirelessly to master her craft, focusing on revenue growth, building highly successful teams, business process improvement, go-to-market strategies, leadership development and sales optimization. Known amongst her peers as a leader, mentor and coach, since the exit of their MSP in 2023, Dori’s passion has been to use her skills and experience to help others in the MSP and Channel partner industry find their competitive edge and achieve their goals. Dori works with executives and their teams to understand where the key opportunities for improvement are to successfully increase revenue and profit, client retention and satisfaction, and build great team culture. Dori’s leadership style is to roll up her sleeves and work with all areas of the business, teams, and partners to provide proven processes and actionable results. Prior to her career in professional services, Dori served in the U.S. military, where she learned the value of resilience and integrity. These values are the foundation of her career success and personal growth and continue to be the driving force in each new opportunity.
Are you tired of the ineffectiveness of your current systems and operations? We’re Here to Help!
We offer customized, industry-proven solutions for your business improvement and growth. Contact us now to learn how we achieve growth results for companies like yours.
